[Resolved] Ixigo — railway booking failure

Sanjeevan Pawar

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400057
Website:	Ixigo.com

My booking payment successful but train booking not confirmed
Somthing worng regarding irtc password and booking not confirmed
Page not allowed to go further and stated that if not confirmed mail to web pages
I have send mail but train booking not confirmed not proceed further
Customer care numbers wrong number
No other way to complain or talk directly
Requested to provide alternative number
They not provide any number or help provided and my amount about 24000 held up i can't stat
Booking
If i get refund i book alternative
Alternative these fraud company hack irtc website and do booking
Please help
My number [protected]
Regards
Pawar

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Jun 2, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2018

Ixigo Customer Care's response Hi Sanjeevan,

Greetings from ixigo!

We believe your query has been addressed over e-mail.

For any further assistance feel free to write at [protected]@ixigo.com.

Regards,
Team ixigo