[Resolved] Ixigo — refund amount for ixitr[protected] dated 08.07.19

[Resolved] Ixigo — refund amount for ixitr[protected] dated 08.07.19

P Poonam saigal from Mumbai, Maharashtra

PL. Refer to my failed payment id 3OSFYEKZY5EWAOXT51 dated 08.07.19 order id ixitr[protected]. Transaction failed although payment was confirmed . Booking made via Credit card . Refund made via UPI to my account [protected]@barodampay on 08.07.19at 1.56 pm alert message not received. Message collection expired message again repeated on23.09.19 Again money was not credited showing System Exception. Please refund my money to credit card account +1 photos Was this information helpful? No (0) Yes (0)
Dec 8, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Oct 27, 2019 Ixigo Customer Care's response Dear Poonam, We apologize for the delay in response. Request you to please share the statement from 8th July to till date in PDF format so we can get this checked on priority. Please share the statement at [protected]@ixigo.com Looking forward to your response. Regards, Team ixigo!
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