[Resolved] Ixigo — Refund is not credited

[Resolved] Ixigo — Refund is not credited

0 0Vaishnavi0 Jun 30, 2021 Apr 27, 2022 This thread was updated on Apr 27, 2022

TARA When will I get a refund for my ticket cancellation? 30 Jun, 12:26 DefaultAs per our records, your refund against the BOOKING ID: IXITR[protected] has already been processed on[protected] and should reflect in your bank/wallet by[protected]. The refund details are as mentioned below: 1. Booking ID - IXITR[protected] 2. Refund breakup 2.1 Original payment source: INR 1130.0, Refunded in vaishnavi.[protected]@okhdfcbank 2.2 ixigo money: 20.0 2.3 other wallet: INR 0 . If you still haven't received the refund, please raise a complaint with your bank's customer care team. As it is still not reflecting in my bank account, kindly refund this amount +3 photos Was this information helpful? No (1) Yes (5)
Jun 6, 2022 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jul 01, 2021 Ixigo Customer Care's response Hey, The amount was refunded as per our records and the details shared above. Request you to kindly raise a complaint with your bank Thanks Team ixigo Jul 01, 2021 Updated by 0Vaishnavi0 Then, Kindly provide with the refund reference no., Invoice no. And ixigo confirmation mentioning the account details to which the refund was processed, so that i can raise this issue tk the bank as these are details which are asked by the bank. Verified Support Jul 04, 2021 Ixigo Customer Care's response Hey, The refund was processed with same RRN[protected]. Please reach out to us via www.ixigo.com/help for further assistance. Thanks Team ixigo Jul 04, 2021 Updated by 0Vaishnavi0 There is only this assistance with ixigo tjat o have already mentioned. RRN . No. Kindly provide these details here so that i can claim the same with my bank. reference no., Invoice no. And ixigo confirmation mentioning the account details to which the refund was processed. Update with the same information as soon as possible. Jul 04, 2021 Updated by 0Vaishnavi0 Only this assistance is provided by your company!!! No more information or help is given!! Share the appropriate details here only. Take note of the time amd date in the image. Jul 04, 2021 Updated by 0Vaishnavi0 Where is the refund transaction id? Where is invoice no. ? Only booking id is there. No further details. Share the details here only.!! Verified Support Apr 27, 2022 Ixigo Customer Care's response Hey, The refund was processed with same RRN[protected]. Please reach out to us via www.ixigo.com/help for further assistance. Thanks Team ixigo
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