Company is not responding nor releasing full refund inspite of two communications from Air vistara to release full refund for both tickets as the flight did not operate.
Full money yet not released, however, airlines has already instructed you to release full refund as the flight was cancelled by air vistara. Extracts of mail dated 18.12.2021 is quoted for your records and matter to be addressed:-
Quote
"I had booked ticket UK 614 from Udaipur to Mumbai scheduled at 14.20 hrs for 19th December, 2021 on 4th December, 2021 and had paid Rs. 5536/-.
On 9th December, 2021 on my request, the travel date was rescheduled to 17th December, 2021 and I had paid Rs. 3047/- as differential fare charges.
Total amount paid comes to Rs. 8583/-. Since the flight was cancelled by you for 17th, I made another booking by Indigo Airlines and travelled.
You are requested to initiate the refund to my account thru same payment mode and send me the confirmation on the same immediately.
Thanking you
Jagdeep Vyas
[protected]"
Unqote
I have send several mails but it seems you are not wanting to return my hard earned money without assigning any reason or justification. I am the sufferer and you are making money in between for not rendering the services of the travel as per the ticket issued by you.
All litigation costs shall be recovered from you if you fail to refund full amount of Rs 8583/-.
Jagdeep Vyas
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