[Resolved] Ixigo — refund my ixigo train booking money

Ankit JãMãd

from Jodhpur, Rajasthan

Address:

Ajmer, Rajasthan, 305801

Hello i booked ticket from ixigo on 11th april but the ticket has not been confirmed and also my money deducted from the account and today is 13th day from the date money is not refunded by ixigo pls let me know when will i get my money i am attaching the screenshot of transaction and the mail i received from ixigo pls send my money fast bcs its been 13th day.

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Jun 3, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

Ixigo Customer Care's response Hi Ankit,

Greetings from ixigo

We wish to inform you that refund is successfully processed on 13th April to your bank account & our team has also shared the ARN number over e-mail with you. Kindly check your bank statement once as some banks don't notify via sms when refund is processed.

If you still face any issue, please write to us at [protected]@ixigo.com

Thanks for your cooperation!

Regards,
Team ixigo