[Resolved] Ixigo — refund my train ticket money

 
1 Review
India
 Shaik Aslam on May 11, 2019
Sir I cancelled train ticket for mumbai dadar to tirunelveli exp date 01 jan 2019 booking id.lXlTR[protected].That refund amount 1640 is not credit my account but your app tell credit in 5 days. 5 days over but the money is not credit so kindly transfer the money in my bank account. Sometimes your app tell money is transfer successful but the money is not credit my account
Complaint marked as Resolved Jun 12, 2019

Complaint Status


[May 11, 2019] Ixigo customer support has been notified about the posted complaint.
Verified Support
Ixigo Customer Care's response, May 11, 2019
Dear Shaik,

Greetings from ixigo!

We apologize for the inconvenience caused. The Trip ID appears to be incorrect. Please share us the PNR number at [email protected] and we will assist you with the refund details.

Regards
Team ixigo.
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    81%
    Complaints
    595
    Pending
    73
    Resolved
    464
    phone
    +91 12 4461 7880
    location
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    Ixigo - refund my train ticket money