[Resolved] Ixigo — refund my train ticket money
SShaik Aslam on May 11, 2019
Sir I cancelled train ticket for mumbai dadar to tirunelveli exp date 01 jan 2019 booking id.lXlTR[protected].That refund amount 1640 is not credit my account but your app tell credit in 5 days. 5 days over but the money is not credit so kindly transfer the money in my bank account. Sometimes your app tell money is transfer successful but the money is not credit my account
Complaint marked as Resolved Jun 12, 2019
[May 11, 2019] Ixigo customer support has been notified about the posted complaint.
Verified SupportIxigo Customer Care's response, May 11, 2019
Greetings from ixigo!
We apologize for the inconvenience caused. The Trip ID appears to be incorrect. Please share us the PNR number at [protected]@ixigo.com and we will assist you with the refund details.
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