[Resolved]  Ixigo — Refund not credited to my account , please do fast

App showing refund successful but not credited .I have to take another ticket with this amount, so please fast up the payment
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Jul 19, 2023
Complaint marked as Resolved 
My problem not yet solved, they didn't called or email me
Ixigo customer support has been notified about the posted complaint.
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This email is in reference to your refund status request against the Booking ID: IF[protected]

We would like to inform you that an amount of ₹ 21484 has already been refunded to your source account on 14 Jul 2023.

Since you've mentioned that the amount has not been received by you, we request you to get in touch with your bank by sharing the ARN 74056633196319538463153 using which they will be able to trace the refunded amount. We would like to clarify that the ARN numbers provided are sufficient proof of the refund processed from our end.

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