[Resolved]  Ixigo — Refund not done- for order id IXITR[protected]

Refund not done for order id IXITR[protected]
dated:07/10/2020
Ticket status not confirmed and amount is deducted and there is not a single helpline number.
Kindly provide proper information why refund not done even after 15 days passed.
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Aug 13, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2020
Ixigo Customer Care's response
Dear Customer,

The amount for the said transaction was auto refunded the same day on 7th October under reference number SSM[protected].

Please reach out to your bank customer care if the refund is not reflecting.

Thanks
Team ixigo
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