[Resolved] Ixigo — refund not done since a month

MADHVI MEHTA

from Surat, Gujarat

Address:	Ahmedabad, Gujarat
Website:	[email protected], [email protected]

Hi madhvi

Your ahmedabad jn - indore jn bg train booking could not be confirmed. Refund of rs.310 has been initiated. It should reflect in your account within 5 days depending on your bank procedure.

Booking id: ixitr[protected]
Train name: gnc indore express
Date of journey:[protected]

I have still not received my refund bad service eating money

Was this information helpful?

No (0)

Yes (0)

Aug 31, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2018

Ixigo Customer Care's response Hi Madhvi,

Greetings from ixigo

As per your discussion with our team, your refund has been already processed to your bank & complete refund details have been shared with you. Kindly check your bank statement once to see the refund amount. In case of any issue, kindly contact your bank's customer care & share the reference number with them to track the refund.

Thanks for your cooperation!

Regards,
Team ixigo

Related Ixigo reviews

View all 2401 Ixigo Reviews

Comments

Chirag Khungar

from Khed, Maharashtra

I haven’t received my refund yet. I canceled multiple trips and as per the instructions I waited for 5 days. But still I didn’t receive my money back. I’ve received a message wihich states that my refund has been initiated. Please take action ASAP.

Milty

from Guruvayur, Kerala

Hi I have a booked a ticket (Booking Id: IXITR[protected]
Train Name: Maveli Express
Date of Journey:[protected] and transaction has been processed. But it’s still showing pending not able to cancel it. Plz help

Ziaur2000

from Hyderabad, Telangana

Booking for your Surat (ST) - Rampur Hat (RPH) train with Booking ID: IXITR[protected] was not confirmed. Refund of Rs. 720 not received in my Ubi a/c after 8 days. I am getting their reply that your money will be refunded but yet not credited.