[Resolved]  Ixigo — refund not initiated

Address:Ghaziabad, Uttar Pradesh, 201010

Respected sir,
I have booked a ticket from this site but due to some unavoidable circumstances i had to cancel it. I was promised to get back the money after some compulsory deductions.
It's the 10th day now and i am yet to receive my refund.
Please guide me further.. I am posting the screenshot of the details in which there's a confirmation mail from your site..
The total refund i was to get was 240 rs.
+1 photos
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Apr 12, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

Please be informed the refund against the shared PNR is already been initiated from our end. We have shared the details with your mail id.

For any further assistance feel free to write to us at [protected]@ixigo.com.

Regards,
Team ixigo
Complaint comments 

Comments

I have booked tickets from Lucknow to Haridwar on March 03, 2018. The tickets were not booked but an amount 885*3=2655was deducted.This amount has not been returned.
This is pure fraud and I will lodge an FIR against app managers if I didn't get my money back.
Inform immediately please.
Gautam Mishra
I have booked tickets from Nizamuddin to Kota junction and no i have no updates about my booking yet and neither are they are answering my mails properly its been three days when I booked my tickets and they are not giving me my money back

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