[Resolved] Ixigo — Refund not received after more than a week

[Resolved] Ixigo — Refund not received after more than a week

N Neetu Bhadoria Jun 22, 2021

My three flights had been cancelled by the airlines and it is more than a week I didn't receive my refund. Following are the details: Spicejet - Kandla to New Delhi - BYPE5J - 14th June 2021 Go First - Mumbai to New Delhi - E4BIMV - 14th June 2021 Spice Jet - Gwalior to Ahemdabad - LGK3JK - 26th June I faced lots of problem due to sudden cancellation of flights and had to pay more. Why I haven't received the refund however it has been initiated by the airlines on the same day. I want my refund with immediate effect otherwise I will stop booking my trips from your app. Neetu Sharma Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint.
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Ixigo Customer Care

from Gurugram, Haryana

Jul 1, 2021

Verified Support

Hey Neetu,

Refund for all three PNRs was processed and should be credited by now. Kindly reach out to us via www.ixigo.com/help or on the customer support number mentioned on your Eticket for further assistance.

Thanks
Team ixigo