[Resolved]  Ixigo — Refund not received after more than a week

My three flights had been cancelled by the airlines and it is more than a week I didn't receive my refund. Following are the details:
Spicejet - Kandla to New Delhi - BYPE5J - 14th June 2021
Go First - Mumbai to New Delhi - E4BIMV - 14th June 2021
Spice Jet - Gwalior to Ahemdabad - LGK3JK - 26th June

I faced lots of problem due to sudden cancellation of flights and had to pay more. Why I haven't received the refund however it has been initiated by the airlines on the same day. I want my refund with immediate effect otherwise I will stop booking my trips from your app.

Neetu Sharma
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Aug 5, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
 
1 Comment

Comments

Hey Neetu,

Refund for all three PNRs was processed and should be credited by now. Kindly reach out to us via www.ixigo.com/help or on the customer support number mentioned on your Eticket for further assistance.

Thanks
Team ixigo

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