[Resolved] Ixigo — Refund not received even after 16 days for 3 people | |
Submitted a complaint already for not receiving my refund amount of rupees 325, which was deducted from my account on the 12th of April for 3 train tickets, even though the booking failed. When asked the customer service for 16 days they told me the amount will be refunded within 24 or 7 days. And it's been 16 days and no amount is being refunded back and there is no update from the customer service. I need my refund back.
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Aug 9, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support May 04, 2021 Ixigo Customer Care's response Hey, The auto refund was not processed due to some issue. The refund was initiated on 3rd MAy and will be credited within the next 7 days. Thanks Team ixigo | |
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