[Resolved]  Ixigo — Refund not received even after 20 days of waiting

Address:

Pune

Hello Team,
I had booked my flight for me and my wife from Ixigo site/app for 15th Feb from Raipur to - Pune .

Due to some technical reason the flights were canclled and the airline had completely refunded the flight amount for both the tickets immediatley to Ixigo to inturn return it to me .

I was told to wait for 7-10 working days max by Ixigo team for the amount to reflect in my bank account and yet Ixigo team has not refunded my amount .

Email and calling on their customer care number does no help but just delaying for this process.

Request you to please refund my amount for both flight canclled tickets ASAP .

On the app it showed it was to be refunded by 11th Feb but still no refund in my account .

Details : -
Flight booking date : 28th Jan 2022
Flight travel date : 15th Feb 2022
Flight cancelled date : 8th Feb 2022
PNR for both flights : XQC7XQ and EHSI8F

Regards,
Ashveen Bindra

Mobile : [protected]