[Resolved] Ixigo — Refund not received- flight cancelled by airline due to operational reasons

[Resolved] Ixigo — Refund not received- flight cancelled by airline due to operational reasons

T Tarun Rawat 06 from Bengaluru, Karnataka Sep 8, 2022 Sep 12, 2022 This thread was updated on Sep 12, 2022

Bengaluru to Bhubaneshwar flight cancelled by airline in Jan 2022 due to operational reasons. Airline confirmed on refund Stuck at ixigo Their response: Since airline cancellation charge is higher than refund amount. But airline cancelled it and already initiated refund to ixigo. Booking ID: IF[protected] Refund amount: 2723 INR. Unable to reach their customer care team. PNR: UF4QJR +1 photos Was this information helpful? No (0) Yes (0)
Oct 18, 2022 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Sep 12, 2022 Ixigo Customer Care's response Kindly note that the amount you paid was after a discount of INR 415 while the original airfare was paid to the airline. The airline refund value and the refund to you will differ based on the discount availed at the time of booking. The amount refunded by the airline was INR 508 which was adjusted with the discount value 415 and ixigo cancellation fee. Verified Support Sep 12, 2022 Ixigo Customer Care's response THe refund for the actual paid amount INR 2308 is initiated against booking ID IF[protected] and it will be credited in 5-7 days.
Add a Comment	Share
Submit Close