Ixigo — Refund of cancelled air ticket PNR:MCKB2K

Address:Gurgaon, Haryana
Website:ixigo

Alliance air ticket was booked for travel on 11/03/2023 for the journey on 12/03/2023 from Hyderabad to Tirupati . Ticket was confirmed with PNR number MCKB2K . The ticket was cancelled at 11:51hrs and status shown as cancellation initiated. At 23:27hrs status showing cancellation pending. As the ticket was cancelled more than six hours prior to departure time (06:10hrs) of flight. The amount may please be refunded after deducting applicable charges.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Ixigo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi there, the ticket was cancelled on 11 Mar 2023 11:44:33 and the same time will be considard. As of now the ticket is cancelled and the refund is pending from the airline due to which the cancellation status on app must be pending however the ticket was cancelled as per the request raised. You will be notified once the refund is initiated. You can call us at[protected] for any further assistance.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2401
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information