Ixigo — Refund o[censored]nsuccessful ticket booking

Refund against following unsuccessful booking is not yet reflected in my credit card account . Pl update the status

1ST Booking

Booking ID: IXITR[protected]
Train Name: Ltt Maq Sup Spl
Travel Date:[protected]

Amount Rs 4345

2nd Booking
Booking ID: IXITR[protected]
Train Name: Ltt Maq Sup Spl
Travel Date:[protected]

Amount Rs 797

From
Francis Lobo
Email : francis.[protected]@hotmail.com ; [protected]
Was this information helpful?
No (0)
Yes (0)
Ixigo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We are unable to check and assist as the booking details are hidden. You can reach out to us via www.ixigo.com/help for further assistance.

Thanks
Team ixigo
Francis Lobo5's [Complaint's author] reply, Mar 18, 2021
Pl note none of your customer care emails are working .

I am giving the Booking ID as below
ID No IXITR2218011312 Train Ltt Maq- Sup Spl, Date of Travel 2021-04-01
Booking date 2021-02-22 Rs 4345
ID No IXITR218338027121 Train Ltt Maq-Sup Spl, Date of Travel 2021-04-01
Booking date 2021-02-24 Rs 797
Refund of the money not yet received . Request to resolve and refund the money .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2401
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information