[Resolved] Ixigo — refund yet not credited | |||
I tried to book a ticket on july 31st, but due to some technical issue my transaction was failed and i cancelled my booking. However the amount got deducted from the bank account for the same. Later on i receiveda message stating that your refund is initiated and will be credited within 5 days. Its been more than 5 days now and still i have not received any refund amount. Please look into this issue and reply me with an positive answer as far as possible. Thank you! Was this information helpful? | |||
Sep 10, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Aug 07, 2018 Ixigo Customer Care's response Hi Ashish, Greetings from ixigo We could not find your booking from the shared details. Kindly send us a brief query of your concern along with the Trip Id starting from IXITR so that we can assist you better. Please be assured that your amount is completely safe & will surely be credited to your account. Thanks for your cooperation! Regards, Team ixigo | |||
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2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
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Booking id: IXITR[protected]