[Resolved] Ixigo — refunding problem

Santhy Elizabeth

from Mumbai, Maharashtra

Address:

415110

I cancelled my four tickets of rupees above thousand (1000₹)..
I got the message within five (5) days it will be refunded.
Now eight (8) days are finished..
But till now it's not refunded..
How will get the money??
Did it will refund?
Please accept this complaint & start refunding procedure..
I don't want to cheated by this application & consider this complaint & refund it

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Jul 30, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2018

Ixigo Customer Care's response Hi Santhy,

Greetings from ixigo!

Please share the ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better.

Looking forward to your reply.

For further assistance feel free to write to [protected]@ixigo.com.

Regards,
Team ixigo