Ixigo — Regarding my refund money

Address:Truejet airlines hydrabad

I am sohel ansari i was booked my flight ticket from ahmedabad to aurangabad & aurangabad to ahemadabad via truejet flight
My both of flight was cancelled due to covid-19 pandemic.
My journey date was from ahmedabad to aurangabad is 14/3/2020& from aurangabad to ahemadabad is 22/3/2020
So due to covid-19 pandemic my both flight was cancelled directly from truejet airlines
But untill my refund money not received me
I was calling customer service of trujet many more times but there also not getting me right information regarding my refund
So kindly give me information about my refund money
And kindly give me my refund money as soon as possible.. Thank you
I am attaching my both of flight tickets
I am waiting for your reply please help me.
My contact number is:[protected]
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Ixigo customer support has been notified about the posted complaint.
Jul 11, 2020
Updated by S3ansari
I am sohel Ansari I was booked my flight ticket from Ahmedabad to Aurangabad & Aurangabad to ahemadabad via truejet flight
My both of flight was cancelled due to COVID-19 pandemic.
My journey date was from Ahmedabad to Aurangabad is 14/3/2020& From Aurangabad to ahemadabad is 22/3/2020
So due to COVID-19 pandemic my both flight was cancelled directly from truejet airlines
So trujet airlines has returned My refund by that office
They told ur refund has returned from my site so please contact ur booking source ixigo for ur receiving Ur refund money.
I am attached My both of tickets & screen shot of mail of trujet.
I also call ur customer care number many more times but didn't connecting them.
So kindly give me information about my refund money
And return to my refund as soon as possible.
Thank you..

Complaint comments 

Comments

I'm Abhishek Shukla i booked flight from lucknow to jammu. Dur to Vividh 19 my flight has been cancelled but I have not got my refund my journey date was 27 July 2019.
So trujet airlines has returned My refund by that office l
They told ur refund has returned from my site so please contact ur booking source ixigo for ur receiving Ur refund money.
I am attached My both of tickets & screen shot of mail of trujet.
I also call ur customer care number many more times but didn't connecting them.
So kindly give me information about my refund money
And return to my refund as soon as possible.
Thank you..

Abhi Shuka's reply, Aug 7, 2020
Due to covid 19 flight was cancelled

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