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[Resolved]  Ixigo — Regarding not getting refunded amount till now

Address:AT SUBHASH NAGAR PO- PURNEA PS- K HAT DISTRICT- PURNEA STATE BIHAR PIN 864301

On 13 November 2020 I was trying to book my ticket from Purnea junction to Varanasi junction. My ticket was not booked and fare of journey deducted from my account Rs. 459.00 . Till now I didn't got my refunded amount in account. For further details I'm adding screenshot of transaction. Plz refund my deducted amount soon.
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Nov 15, 2020
Complaint marked as Resolved 
Not any step have been taken by ixigo till now. Plz refund my deducted amount soon.
Ixigo customer support has been notified about the posted complaint.
Complaint comments 
2 Comments

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Comments

Dear Customer,

Amount should be auto refunded if the booking was failed. Please wait for 5-7 days. If the amount does not reflect then please contact us via www.ixigo.com/help.

Thanks
Team ixigo
Reply
Dear Customer,

Amount should be auto refunded if the booking was failed. Please wait for 5-7 days. If the amount does not reflect then please contact us via www.ixigo.com/help.

Thanks
Team ixigo
Reply

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