Ixigo — Regarding refund 15.working days as paas-on and flight Canceled by Spicejet Airlines

Please go through each & every Attachments also.

Booking ID - IF[protected]
PNR NO. : ZFQTNQ
Cell No.: [protected] (to call between 3.pm to 9.pm)

Hello Sir/Madam,
I, Gulam Ansari, had booked 6.flight tickets from mumbai to Gorakhpur Direct(No halt) Of 28.Oct 2021 timing-7.45.am attached e-ticket.
But on friday 1.Oct 2021 I received email, sms and call from spicejet executives regarding direct flight has been cancelled due to Spicejet Airlines Personal issues with timing so on behalf of that spicejet airlines started mumbai to gorakhpur via Delhi taking total time to reach 8.hours Aprox, So I told them that I had booked it because of direct flight of Spicejet Airlines to rich early and it take shorter time of 2.25.hours and I need only direct flight from mumbai to gorakhpur any date ahead will b ok for me 25.Oct - 26.Oct - 27.Oct, but they told me they don't have any direct flights so they told me to take refund so that I will get full refund amount within 7.working days because Spicejet Airlines is closing or shutting down direct flight mumbai to gorakhpur and starting new flight route Via Delhi.
So I emailed requested Spicejet and Ixigo Excutives to cancel the flight as soon as possible and refund my money in its original source or in ixigo money which ever is sooner because as soon as possible I wanna book direct indigo flight of 28.Oct.

Attached details of booking ID and other details and also the details spicejet airlines has sended me regarding cancelation of direct flight services on 28.oct mumbai to gorakhpur being Canceled.

Please I request you and your company refund the amount ASAP, I need the money on urgent basis its already 15.days as paas-on not received a single penny, this 6.people where going to solve the Serious matter in native places so its life and death matter but you guys are not understanding the situation and day by day direct flight price is going up, 700.rs/person extra I will have to pay for booking direct flight if today you refund the amount and if you guys keep on delaying the amount then it will cross the amount of 7000.rs/person.