[Resolved] Ixigo — regarding refund for train tickets.

Pradeep Sawaitul

from Rayachoti, Andhra Pradesh

Address:

Gurgaon, Haryana

Dear concern

I have booked 2 tickets from sc to ngp on dated april 01st with booking id - ixitr[protected], this tickets were not booked and amount of rs. 717/- was deducted from my bank account for which i had received a message that the amount will be refunded within 5 days. Please check this and refund this amount soon. I have also attached the screenshot of my booking details.in this fast digitalised world and competitive market, if you take this much time to process a refund then this is really very sad for your company's growth.

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May 20, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2018

Ixigo Customer Care's response Hi Pradeep,

Greetings from ixigo!

Please be informed the refund details against the shared booking id has been sent to your mail box. Kindly check once.

For further assistance feel free to contact at [protected]@ixigo.com.

Regards,
Team ixigo