Submit a Complaint
Railways
Ixigo

Ixigo — Request for Refund for Duplicate Payment

Website:www.ixigo.com

I made a booking on your website on 11/02/2023 and unfortunately, due to a buggy payment process, I was charged twice for the same booking. The second payment was unintentional and made by mistake.

I kindly request a full refund of the second payment amount of 1529 INR as soon as possible.

I appreciate your attention to this matter and hope for a quick resolution.
Was this information helpful?
No (0)
Yes (0)
Ixigo customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related Ixigo reviews

[Resolved]Ixigo - Payment deducted but ticket didn't booked[Resolved]Ixigo - Payment complete but Booking failed.[Resolved]Ixigo - Refund not credited to the source account[Resolved]Ixigo - Flight ticket cancellation problem[Resolved]Ixigo - Amount deducted from account but my flight ticket-round trip has not been confirmed.
View all 2400 Ixigo Reviews

Comments

Hi there, we trust this was resolved, pleas let us know if you are still facing any issues via www.ixigo.com/help
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    355
    Resolved
    1516
    View all 2400 Ixigo reviews & complaints
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information