Ixigo — Submitted for rescheduling of flights tickets

Hi, i, ve tried to pre-pone my flight ticket in ixigo, where i recived a mail that conformation will be provided in two hours ( under subjected to availability of tickets- as i checked they are available for the air lines i'm looking for).\

Waited for a day and haven got any response. tried to get in contact, got into chat, ended up with a dumb chat bot.

I live in a place with out network for normal calls. so cant reach for any hlepline number.

started looking for costomer care mail id in their site and app "NO Where" availabe.

my flight prices for the date i want are double now. What are the options for me to resolve this issue.