Ixigo — Ticket 3691434

Address:

Mumbai

To
Ixigo emai sent 29.12.21

Dear Sir,

Please refer to the following trailing emails:

1. My email to Air Vistara and copy marked to you on 18.11.2021.
2. Reply from Air Vistara to me dated 27.12.2021.

As confirmed by the airline both refunds must have been received by you by now and you are required to initiate refund to my source account instantly without any delay.

Your confirmation awaited in anticipation.

With Regards

Jagdeep Vyas
[protected]

Sent from Mail for Windows

[protected] Forwarded message[protected]
From: Vistara Customer Care
Date: 27 Dec 2021 22:37
Subject: Fwd: Re: Fwd: PNR No. RD2IV4 - Udaipur to Mumbai Flight
To: JAGDEEP VYAS
Cc:

Greetings from Vistara.

We apologize for the delayed response.

With regards to your email, we would like to inform you that as we have checked your travel agent has canceled the flight on 10 Dec'21 and same day refund was processed as per the fare rules under the booking reference number RD2IV4 for 19th December, 2021 travel. Also have asked agent to refund the full amount.

However, we have processed the remaining refund of INR 3032 on 27 Dec'21 against the ACM number to your travel agency for 17th December 2021 travel.

We would request you to please get in touch with your travel agent to claim the refund post 4-5 working days as the refund will take 4-5 working days to reflect in your travel agent's account.

We appreciate your kind understanding in this regard.

Please write us back in case of further assistance.

Thank you for contacting Vistara.

Regards,
Anamika Gautam
Senior Executive-Customer Relations

TATA SIA Airlines Limited

W: www.airvistara.com

24*7 Helpdesk Number:[protected]