[Resolved] Ixigo — ticket bookings ( 6 )failed on account of ixigo failure.

KrishnaMohan Somaraju

from Hyderabad, Telangana

Address:

Hyderabad, Telangana

On 04/04/2019 I have made as many as 6(2 times Chair car, 4 times 2nd sitting) attempts to book train tickets..train
12795/vijayawada to lingampally for 10.0402019.The IXIGO has failed in all the 6 attempts. The IXIGO has sent mail stating that they failed to book.
I have now attached IXIGO mail to me and a screen shot of my bank account
where in you can see my payments in this respect.
I have sent several mails to speed up my refunds and each time I received
an automatic reply mail but without no action from their end.
Fearing that left to IXIGO and their automatic, reply system will yield no results
I am writing this.Please look in to this arrange early refund.

+2 photos

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May 19, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

Ixigo Customer Care's response Hi Krishnamohan,

Greetings from ixigo!

As discussed please check your mailbox with all the refund details against the said transaction. Request you to please check your bank statement once.

For any other assistance please do write to us at [protected]@ixigo.com.

Regards,
Team ixigo.