[Resolved] Ixigo — ticket did not get booked, but cash got deducted | |||
Hi, I was trying to book tickets from palani to trivandrum one day before. I had opted googlepay upi mode of payment. It was hung for some time while the payment was done, after few minutes later, money got deducted, but there was no indication regarding the ticket and transcation details in "ixigo" app. So it has not come under either successful or failed transcation history. How can i get my money refunded? Thanks and regards Sreya Was this information helpful? | |||
Jul 5, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support May 31, 2019 Ixigo Customer Care's response Hi Sreya, Greetings from ixigo Please be assured that your amount is completely safe & will be auto-refunded within 5 days if ticket is not issued. For any further assistance, please write to us at [protected]@ixigo.com. We'll be happy to help. Regards, Team ixigo | |||
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Sir I booked train ticket with ixigo number IXITR[protected] .Date of journey is 2nd of may from Kathua to Narela but ticket not confirmed.But my refund of ticket not credit back to my account till now.please give me the refund as early as possible.thanks
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