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[Resolved]  Ixigo — Ticket not generated

Address:Gurugram

My money got deducted while iam booking the train ticket from kannur to nizamuddin in 02431 TVM -NZM but my ticket is not booked.
There is no information about failed bookings in ixigo app.
What should I do?
When will I get my refund?

UPI transaction ID[protected]
Order id-O4RCVXOLTCZWWZ28R8
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Aug 6, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Apr 03, 2021
Updated by Anagha Rag K Plzz tell me the date of refund
Complaint comments 
1 Comment

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Comments

Hey,

The refund was processed on 4th April with bank ARN[protected]

Let us know via www.ixigo.com/help for any further assistance.

Thanks
Team ixigo
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