Ixigo — ticket was not booked refund my money of this my account

Address:New Delhi, Delhi, 110025

Today i am booking ticket but ticket was not booked. My paments duduct two times my debet card l amount rs 674 one times (Train dharbhnga express, booking from lokmanyatilak to chhapra) and 660 one times (Train chhapra express, booking from lokmayatilak to siwan) total amount 1334 today booking date[protected] please refund my money immediately because i am facing so many problem to go outside state thank you.

Lokmanyatilak to chhapra train with booking id =ixitr[protected]

Lokmanayatilak to siwan train with booking id =ixitr[protected]
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Dear Ram,

Greetings from ixigo

Thank you for writing to us. Please be assured that your amount will be auto-refunded in 3-7 working days if ticket was not generated. For any assistance, you can write to us at [protected]@ixigo.com.

Thanks for your cooperation!

Regards,
Team ixigo
I am booking a ticket on 24 June but the ticket was not book and amount gets deducted from my account at 08:20 AM
TRANSACTION ID :[protected]
Train no. 09041 trip :- Vapi to Jaunpur.

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