[Resolved] Ixigo — tickets are not booked yet money is deducted

 
1 Review
India
 lesterd88 on Sep 20, 2019
Ixigo has deducted the amount from the account but they have not issued the flight tickets also i have written a complaint but they have not yet responded to my mail my ticket booking was done on 19th september for 3rd november and return was on 8th november from hyderabad to ahmedabad request you please look into the matter as the amount is 12, 795

tickets are not booked yet money is deducted
Complaint marked as Resolved Sep 21, 2019
the amount is refunded

Complaint Status


[Sep 20, 2019] Ixigo customer support has been notified about the posted complaint.
Verified Support
Ixigo Customer Care's response, Sep 21, 2019
Hi,

Greetings from ixigo!

Thanks for writing in. Kindly share the booking details and the e-mail id and phone no, while used making the booking. It will help us in assisting you better. You can also contact the service provider directly for any assistance.

Looking forward to your reply!

Regards,
Team ixigo!
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    Ixigo - tickets are not booked yet money is deducted