[Resolved] Ixigo — Tickets didn't get booked, but money got deducted

[Resolved] Ixigo — Tickets didn't get booked, but money got deducted

S sikandarjj

Also there is no way to contact ixigo. Even the [protected]@ixigo.com is not in use. The customer service section on the website isn't of any help either. There should atleast be a way to reach the company.I was booking train tickets from Madgaon to Nashik road for 9th January 2021. I proceeded to pay through Google pay, and the transaction was completed to Le Travenues Technology Pvt. Ltd for the amount of ₹4, 409. Even after the transaction, the tickets weren't generated. Screenshot of transaction on Google pay is attached herewith. +2 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Dec 31, 2020 Ixigo Customer Care's response Dear Customer, The amount will be auto refunded within 7 days if the ticket is not issued. Please reach out to us via www.ixigo.com/help for further assistance. We would also request you to mark your complaint as resolved as soon as the issue is resolved. Thanks Team ixigo
1 Comment	Share
Submit Close