[Resolved]  Ixigo — Took my money for booking and havent done the flight booking from their side I have no flights booking

Address:Second Floor, Veritas Building, Golf Course Rd, behind Ibis Hotel, Sector 53, Gurugram, Haryana 122002

I booked one return ticket from mumbai to sindhudurg and back on 16th jan 2024 the flight was scheduled on 23rd jan 2024 from mumbai to sindhudurg and the return ticket was on 25 th jan 2024 from sindhudurg to mumbai . Now when i called the airline(alliance air )for just checking if my booking is confirmed or not. To my surprise the ixigo took my money and have made only one flight booking from mumbai to sindhudurg and they didnt even booked my return ticket and gave me a fake return ticket which leads to nowhere it has fake pnr number .even after taking my full money for both the fights it iss a complete fraudd they took my money and they didnt book my ticket and now when i called the customer care of ixigo they are just giving me false deadlines of 24 hrs and i get no call back from them in the given timeline it has been 4 days i am calling them and its the same they are just giving me deadlines
IXIGO Is a FRAUD company ill never ever book from this and also i want my ticket done or i want my full refund and also compensation for my inconvenience
Booking id:-IF[protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Apr 10, 2024
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2024
Ixigo Customer Care's response
We trust this was resolved by our team. In case of any further assistance, please write to us with your concern at [protected]@ixigo.com and we will assist you right away
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information