[Resolved] Ixigo — train bookings

duggal t

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110001

I booked my 2nd ac train tickets new delhi to warangal on 3rd june 2018 it cost 7423rs. My tickets were not booked and at the same time total amount dedicated from my account. Msg came from there side that within 5 days they will refund my money but till now 9 days are over they did not refund my money. They even don't provide any customer care no. From where we can ask our refund status.

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Jul 14, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2018

Ixigo Customer Care's response Hi,

Greetings from ixigo!

Could you please share the ixigo Booking/trip ID starting from "IXITR" or the registered Email ID used for logging in so that we can check and assist you better.

Looking forward to your reply.

For further assistance feel free to write at [protected]@ixigo.com.

Regards,
Team ixigo.

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Comments

Azim A

from Alampur, Telangana

I booked my ticket but not receive my ticket amount of recent transation. I want ungent to go delhi plss do something or refund my amount

Ixigo Customer Care's response, Jun 12, 2018

Verified Support

Hi Azim,

Greetings from ixigo!

Please be informed booking against the shared id is failed and the refund shall reflect into your bank account within 5 working days as per bank refund policies.

Rest assured! Your money is safe and will surely be refunded to your bank.

For further assistance feel free to write at trains@ixigo.com.

Regards,
Team ixigo