[Resolved] Ixigo — Train ticket cancel but my not refund.

Mahendra369

Jun 16, 2022

Address: Old gajuwaka

Dear sir
Visakhapatnam to piduguralla train ticket booking 2 ticket s .but 1 ticket confirm, 1 ticket waiting list .but waiting list amount not refund my account.
Train no: 12703
PNR:[protected]
Name s: Malladi Mahendra (confirm)
Malladi Kalpana ( waiting list)
Please check the once again.
Thank you.

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Jul 23, 2022

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Jun 16, 2022

Updated by Mahendra369 Please refund my amount

Verified Support

Jun 18, 2022

Ixigo Customer Care's response Hi Mahendra, for partially confirmed ticket either a TDR has to be filed or the ticket has to be cancelled at least 30 minutes prior to the departure.