[Resolved]  Ixigo — Train ticket - Money deducted from bank but ticket not booked.

Booked my train tickets from Bangalore(KSR) to Warangal(WL) on March 18, 2022. Amount Rs. 622/ was deducted from bank account but ticket booking failed.The below picture shows ixigo has successfully credited but amount was not reflected.Awaiting for rapid response.

REF No. WSBI[protected]IGANFERXL9 dated: March 18, 2022

Please check and revert my amount at the earliest.

Thanks,
Sanjeev
Was this information helpful?
No (0)
Yes (0)
Apr 20, 2022
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2022
Ixigo Customer Care's response
Hi Sanjeev, we are unable to locate any bookings with provided details. Please reach out to us via www.ixigo.com/help.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2402
    Pending
    354
    Resolved
    1518
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information