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[Resolved]  Ixigo — Train ticket not generated but amount deducted

Train ticket not generated or booked but amount deducted from account
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Aug 6, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Jul 01, 2021
Updated by ppnvv Please do the needful

Verified Support
Jul 04, 2021
Ixigo Customer Care's response Hey,

We have only received one payment on 1st July against successful booking ID IXITR[protected] which was later cancelled and refund for INR 2250 was processed with UTR[protected]

Please reach out to us via www.ixigo.com/help

Thanks
Team ixigo
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