[Resolved] Ixigo — train ticket pending | |
Hi. I planned to book train tickets through your ixigo app from chennai central to ernakulam and made successful payment via debit card. But the ticket booking is still in pending also the amount is debited from my account. Will the booking confirmed or my amount will be refunded? Kindly provide me clarification on this issue as soon as possible. Thanks. Was this information helpful? | |
Aug 29, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jul 29, 2019 Ixigo Customer Care's response Hi, Greetings from ixigo! We apologise for any inconvenience caused and we wish to inform you that your booking could not be confirmed, as the transaction failed. The refund has already been initiated and will reflect in your bank account in 5-7 working days. You should get this amount from "Le Travenues Technology / ixigo" in your bank account. If you still face any issue, do let us know. We are always an email away! Regards, Team ixigo! | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
2402
Pending
354
Resolved
1518
View all 2402 Ixigo reviews & complaints
+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
View all Ixigo contact information
Post your Comment