[Resolved] Ixigo — train ticket - refund discrepancy | |
My pnr for cancelled ticket is [protected]. As per the ixigo cancellation policy mentioned along with the ticket, if the ticket was cancelled before 16:07 on 15th november, rs 130 would be charged as a cancellation charge. I cancelled the ticket on 15 nov at 13:00 hrs and no amount is being refunded. Why am i being charged the complete amount as a cancellation charge? Please deduct rs 130 as the cancellation charge and refund the pending amount at the earliest. Dhairya sachdev [protected] Was this information helpful? | |
May 28, 2022 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Nov 17, 2019 Ixigo Customer Care's response Hi Dhairya, Greetings from ixigo! We have raised your query to our team concern and same shall be resolved soon. For any further assistance please do write to us at [protected]@ixigo.com. Regards, Team ixigo! Verified Support Apr 27, 2022 Ixigo Customer Care's response We trust this was resolved, for any assistance please reach out to us via www.ixigo.com/help
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