[Resolved] Ixigo — train ticket refund issues

[Resolved] Ixigo — train ticket refund issues

K Kali Dhass from Mumbai, Maharashtra

Dear sir am booking train for kacheguda to bangalore, at oct 10th. I am cancelled ticket 21st oct... But refund not credit my bank account. Am complaint ixigio side. He said am refunded your account. Cantact your bank. But am complaint my bank side also. No person response. Please concern my complaint to resolve this problems. Finally am get mail from ixigo.. Same mail attached with my bank account complaint form... Was this information helpful? No (0) Yes (0)
Feb 14, 2020 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jan 14, 2020 Ixigo Customer Care's response Hi, Greetings from ixigo! We sincerely apologise for the trouble caused. We are not able to find any details. Request you to please share your registered e-mail and contact number with which you were logged in at the time of booking. You can email us the details at [protected]@ixigo.com. Looking forward to your response. Regards, Team ixigo
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Zi Ra

On 10th jan 2020 i try to book a flight ticket through ixigo. But the amount has been deducted from my account but I don't receive any transaction id or further details and also seems booking not completed. The ticket amount costs 8798rupees. Please make arrangements to get back my money.