[Resolved] Ixigo — train ticket refund not yet received

KingZodiac 1332

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400089

Transaction id: n8ys8t3c9rgo1frym

Refund amount 6610.00

Reference id: [protected]

Pnr: [protected]

The above refund was processed by you on 10th may 2018 as informed to us and it was also informed that refund will be received within 5 to 8 working days.

Today's 20th may and till now this refund has not been received in our account.

Please let us know why.

Awaiting your response.

Nikhil rajan

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Jun 27, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Ixigo Customer Care's response Hi,

Greetings from ixigo!

Please be informed refund against the shared id is already done from our end. We have sent the ARN to your mail id as well. Please go through the mail once.

For further assistance feel free to write to us at [protected]@ixigo.com .

Regards,
Team ixigo