Ixigo — Transaction done on ixigo but no ticket or anything issued

Ixigo — Transaction done on ixigo but no ticket or anything issued

S samrat anilkumar Jun 24, 2023 Jun 30, 2023 This thread was updated on Jun 30, 2023

I made a transaction from ixigo and chose paytm upi payment but ticket was not booked and in ixigo it showed error something like "somethi." but in ng went wrong " paytm upi statement its showing "transaction with WWW IXIGO COM successful". Debited amount - 209.21, date and time : 11:29PM 24 june 2023, ref no[protected]. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund the full amount of rs 209.21 asap. Ixigo account email : [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Ixigo customer support has been notified about the posted complaint.
2 Comments	Share
Submit Close

Related Ixigo reviews

View all 2401 Ixigo Reviews

Comments

Ixigo Customer Care

from Gurugram, Haryana

Jun 30, 2023

Verified Support

Hey there! We apologize for any inconvenience caused. Kindly visit www.ixigo.com/trainhelp to provide us with more details. Our team will investigate the issue promptly and work towards resolving it. Thank you for your cooperation.

Reply