[Resolved]  Ixigo — Transaction Refund

Address:India

I had booked a train ticket from chengannur to krishnarajapuram for 28th and the money has been deducted and later it says transaction failed . Now it says refund within 5-7 days. Please do refund my money back 865rs .
I've also attached the screenshots of my payment and ixigo's lies.
+2 photos
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Nov 28, 2022
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2022
Ixigo Customer Care's response
Hey there, the amount was refunded to the payment source on 19th Oct with bank ARN[protected]
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