[Resolved] Ixigo — transaction successful but ticket didn't make.

Ravi Shankar Saxena 16

from Varanasi, Uttar Pradesh

Address:

Kanpur, Uttar Pradesh, 208013

I was making a train ticket from kanpur to etawah via gomti express i. E. 12419,
It was a cc ticket and total fare was ₹620/-.
I paid via my bob debit card. Transaction was successful but unexpectedly i couldn't make the ticket.
I was assured that i will get my money back within 5 days but now its more than that.
My ticket was of 11 june at 10.01 am.
Therefore i want my money refunded back as soon as possible.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Jul 20, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2018

Ixigo Customer Care's response Hi Ravi,

Greetings from ixigo!

Thanks for writing in. We would like to inform you that we haven’t received any credit against the shared id as transaction was not completed. Hence request you to please check with the bank concern regarding the same.

For any further assistance feel free to write in at [protected]@ixigo.com.

Regards,
Team ixigo.

Related Ixigo reviews

View all 2402 Ixigo Reviews

Comments

Veerendra Nadh Bapatla

from Hyderabad, Telangana

I booked a flight ticket for the amount 3826/- after completing the reservation and went for the payment gateway, in that they charged 4366/_.
Invoice is for the 3826/in payment gateway they charged extra amount. Grand cheating by IXIGOin train and flight reservations.big big cheating