Ixigo — Unfair cancellation charges

Had already cancelled by flight bookimg three days prior to the flihht date, durectly with the airlines. I was not aware that I need to cancel with Ixigo too. It was nowhere mentioned that I need to cancel in both sites.

It was also not mentioned anywhere that Indigo had cancelled one of the flighys booked in ixigo. No message or email was sent by ixigo regarding the flight cancellation by the aorlines whatsoever.

However, this compaint is regarding the unfair cancellation charges levied on me during these horrible circumstances. While cancelling with Indigo, the refund amount shown waz Rs. 1024, as can be seen in the screenshoy attached. But when cancelled with Ixigo, I was refunded a mere Rs. 24. I request you to refund me tge airline promised amount.

The booking ID: IF[protected]