[Resolved] Ixigo — upi money deducted

kamaljeetsingh007

from Shirdi, Maharashtra

Address:

423109

I was booking a train ticket through ixigo app and it sent me a upi request towards the booking amount for the train ticket, my booking was ongoing and i approved the upi request and immediately everything on ixigo app regarding the booking disappeared and i was left with nothing. Ixigo says it is only a search engine, then why would a search engine accept money towards its own account "[protected]@axisbank". I want my refund asap.

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Dec 19, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

Ixigo Customer Care's response Hi,

Greetings from ixigo!

We are not able to find any details. Request you to please share your exact e-mail and contact number with which you were logged in at the time of booking.

You can email us the details at [protected]@ixigo.com.

Regards,
Team ixigo!