[Resolved]  Ixigo — Urgent Refund Request for Go First Flight Booking (PNR: F4LE8V)

Dear Ixigo Support Team,

I hope this email finds you well. I am writing to bring to your attention an issue related to a flight booking made through Ixigo, which was operated by Go Airlines (India) Limited, six months ago. Unfortunately, the flight was canceled due to Go First's bankruptcy, and despite several follow-ups, I have not received any updates or refunds for this booking.

Here are the details of the booking:

- **Supplier Name:** Go Airlines (India) Limited
- **Booking Date:** 05/05/2023
- **Flight Sector:** DEL-BLR
- **PNR Number:** F4LE8V
- **Passenger Name:** Bharti Ayer (F-50), Jay Ranesh (M-15)
- **Class:** Economy Class
- **Total Amount Paid:** INR 11, 104.00

As per the information provided, the flight was scheduled for 10/5/2023, but it was canceled by the airline. Subsequently, I received an email notifying me of the flight's cancellation due to Go First's bankruptcy. Since then, I have been trying to obtain a refund for this booking without any success.

I understand that these situations can be challenging, and Ixigo has always been a reliable platform for booking flights. I kindly request your assistance in expediting the refund process for this canceled flight. Given that the cancellation was beyond my control, I hope for a swift resolution to this matter.

Please let me know if you require any additional information or documentation to process this refund. I can be reached at [Your Email Address] or [Your Phone Number] for any further correspondence. I look forward to your prompt response and a resolution to this issue.

Thank you for your attention and assistance in advance.

Sincerely,

Abhay Sinha
Friend of Bharti Aiyer
[protected]
abhay.[protected]@gmail.com