[Resolved]  Ixigo — When will I get my refund

The transaction was successful but i didn't get my ticket and also didn't get my refund till now.
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Mar 2, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Feb 25, 2021
Updated by Samyak 7781
I have done transaction from Paytm upi. The transaction was successful but i didn't get my ticket and it is not showing in my ixigo app in failed transaction too..
I am attaching my Paytm receipt here.

Complaint comments 

Comments

Hey,

Your amount is completely safe and will be auto-refunded within the mentioned within 7 days if the ticket is not issued.

You can reach out to us via www.ixigo.com/help for further assistance.

Thanks
Team ixigo
Samyak 7781's [Complaint's author] reply, Feb 25, 2021
Its already been 9 days..
I want my refund ASAP.

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