[Resolved] Jabong.com — Order no. [protected]

sandeep1619

from Delhi, Delhi

Address:	122015
Website:	Jabong.com

Place the above order for puma shoes on july 16, 2016. It's july 25 and the product has not even been dispatched.

Apart from that, tried reaching out through the customer care number four times, put the call on hold for 4 - 5 minutes everytime, still no response from them.

Tried to reach out through email at "[protected]@jabong.com", still the same result, no response at all.

Such a poor response and unprofessional behaviour from jabong.com. The tag line should be changed to "be fooled" instead of "be you". Never gonna shop again from them.

P. S. Ordered a shirt two days after this particular order. It's following the same path till now.

Regards,
Sandeep pandey
Andeep. [protected]@gmail.com

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Sep 2, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while. Regards Team Jabong