Jabong.com — rescheduled my package because of less information and no coordination from delivery service.

Address:500018
Website:Jabong.com

My friend from nagaland bought some t shirts from jabong to send as gifts in order to surprise and deliver to me at hyderabad. It was an attempt to make and see me happy. But this attempt was failed by this delivery service. On 17th i got a call from a delivery guy he asked me about my area and said he doesn't even know this area and i was trying to help him by guiding him. But he said his assigned delivery areas are different and by somehow he got this different package by mistake to him and he don't know my area. (As a matter of fact my area is one of biggest division in jublilee hills constitution consisting of 51+ sub areas. Where as amazon, flipkart and other e-commerce sites works so smooth and easy..) later he apologized and said it's courier and his office mistake as he got different area assigned package and he will return it to office and will reschedule it tomorrow for this i said ok as i didn't had any other choice... It happened on 17th december and today is 21st december despite that package is showing in hyderabad still can't receive it yet... And on top of this i cant even track my package ml[protected] through this tracking id. Please help me out on this issue and thanks jabong and mythra logistics services for spoiling my surprise and making sad and unhappy to my friend who gifted me.
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