[Resolved] Jabong — Refund Issues

chinky jain

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560093
Website:	Jabong.com

I placed an order for a tshirt and returned it on 13th June so that I could order another one. Till date I have not received the refund. However when I try and contact the customer care number I receive no answer and writing emails to Jabong care is useless. No one has even responded after sending repeated emails. A customer query is ignored here and this is very frustrating. Jabong used to be my oen of my favorite websites for online shopping but I don think ill ever want to use it again and would recommend my friends also not to. Same issue with Flipkart or Amazon would have been resolved in 24-48 hours.
VERY FRUSTRATED!!!

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Jul 21, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while. Regards Team Jabong